TERMS OF SERVICE

Terms governing our services, designed to align with EU consumer protection and Swedish law

Last updated: August 29, 2025
EU Compliant
Swedish Law

Important Legal Information

These terms are designed to align with EU Consumer Protection Directives and the Swedish Consumer Contracts Act. Your consumer rights are protected under Swedish and EU law.

Company Information & Overview

Service Provider

Company: Bromander Global AB

Registration Number: 559529-7879

Address: Ringaby 432, 718 92 Frövi, Sweden

Email: support@bromanderglobal.com

VAT Number: SE559529787901

Bromander Global AB develops and operates digital services including Shinery (currently available) and Smart Bookkeeping (in development). We provide digital services designed to enhance human potential and business efficiency.

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Bromander Global AB regarding your use of our website, services, and any related content or materials.

Definitions

"Company," "we," "us," "our"

Refers to Bromander Global AB, a Swedish limited liability company.

"Consumer"

A natural person acting for purposes outside their trade, business, craft, or profession (as defined by EU Consumer Rights Directive).

"Services"

Our corporate website, information services, and any related digital services provided by Bromander Global AB.

"Distance Contract"

Any contract concluded between us and a consumer under an organized distance sales scheme without simultaneous physical presence (per Swedish Distance Contracts Act).

Acceptance of Terms

Legal Agreement

By using this website or our services, you agree to these Terms of Use. If you do not agree, please do not use our services.

Age and Capacity Requirements

  • You must be at least 16 years old to use our services (aligns with GDPR age of consent in Sweden)
  • For users under 18, a parent or legal guardian must accept these Terms on your behalf
  • You must have the legal capacity to enter into binding contracts under Swedish law
  • If you represent a business, you confirm you have authority to bind that entity to these Terms

Consumer Rights Notice (EU/Sweden)

If you are a consumer (natural person acting outside your business), you have specific rights under EU and Swedish consumer protection laws that cannot be waived by these Terms. These rights take precedence over any conflicting terms.

Our Services

Bromander Global AB develops and operates the following digital services:

🏢 Corporate Information Services

  • Company information and investor relations
  • Digital service information and updates
  • Business contact and inquiry handling
  • News and announcements

📧 Communication Services

  • Contact forms and inquiry processing
  • Email communications and newsletters (with consent)
  • Customer support and assistance

🔗 Digital Services Platform

  • Access to our digital services
  • Integrated platform features
  • Consolidated privacy and legal information

Digital Services

Our services include:

Shinery: Digital wellness platform (informational only, not medical or psychological advice)
Smart Bookkeeping: Financial management platform (designed to assist with bookkeeping, not a substitute for professional accounting or legal advice)

Service Disclaimers

  • Our services are provided 'as is' without warranties of any kind
  • We do not guarantee uninterrupted or error-free operation
  • Shinery is for informational purposes only, not medical advice
  • Smart Bookkeeping assists with bookkeeping but is not a substitute for professional accounting advice
  • We may change, suspend, or discontinue services at any time without liability

User Obligations

As a user of our services, you agree to comply with the following obligations:

✅ Permitted Uses

  • Access and use our services for legitimate business or personal purposes
  • Provide accurate and complete information when requested
  • Maintain the confidentiality of any access credentials
  • Respect intellectual property rights and applicable laws
  • Use our services in good faith and in accordance with these Terms

📋 Information Accuracy

You warrant that all information you provide is accurate, complete, and up-to-date. You must promptly notify us of any changes to your information.

🔐 Security Responsibilities

  • Maintain reasonable security measures for your devices and connections
  • Immediately report any suspected unauthorized access
  • Do not share access credentials with unauthorized parties
  • Use updated and secure browsers and software

Prohibited Use

You are strictly prohibited from using our services for the following purposes:

Illegal Activities

  • Any illegal activity under Swedish, EU, or applicable international law
  • Fraud, money laundering, or financial crimes
  • Harassment, threats, or intimidation of individuals
  • Violation of intellectual property rights
  • Distribution of illegal or harmful content

⚠️ Technical Misuse

  • Attempting to gain unauthorized access to our systems
  • Interfering with or disrupting our services or servers
  • Reverse engineering, decompiling, or disassembling our software
  • Using automated systems (bots, scrapers) without permission
  • Transmitting malware, viruses, or harmful code

⚡ Commercial Restrictions

  • Commercial use without explicit written permission
  • Reselling or redistributing our services
  • Using our services to compete with our business
  • Bulk data extraction or systematic downloading

Enforcement

Violation of these prohibitions may result in immediate termination of your access, legal action, and cooperation with law enforcement authorities.

Intellectual Property Rights

🏢 Our Ownership Rights

All intellectual property rights in and to our services belong to Bromander Global AB or our licensors, including:

  • Trademarks, service marks, and trade names ("Bromander Global," logos, etc.)
  • Copyrights in website content, text, graphics, images, and software
  • Patents and patent applications
  • Trade secrets and proprietary business information
  • Database rights and compilation rights

✅ Your License Rights

We grant you a limited, non-exclusive, non-transferable, revocable license to:

  • Access and view our website content for personal or business purposes
  • Download and print content for non-commercial use (with attribution)
  • Contact us using provided communication channels
  • Link to our website from your own website (no deep-linking without permission)

🚫 Restrictions

  • No modification, reproduction, or creation of derivative works
  • No commercial use without explicit written permission
  • No reverse engineering of any software or systems
  • No removal of copyright notices or attribution
  • No use of our trademarks without authorization

User Content & Feedback

Any content, feedback, or suggestions you provide to us become our property and may be used freely for any purpose without compensation or attribution.

EU Consumer Rights

If you are a consumer under EU/Swedish law, you have specific rights that cannot be waived:

Right of Withdrawal (14 Days)

For distance contracts, you have the right to cancel within 14 days without giving reasons.

How to withdraw: Send clear notice to legal@bromanderglobal.com

Deadline: 14 days from contract conclusion or service commencement

Effects: We will reimburse payments within 14 days of receiving withdrawal

Pre-Contractual Information Rights

Before entering any contract, you have the right to receive:

  • Main characteristics of services
  • Total price including taxes and fees
  • Duration and termination conditions
  • Complaint handling and dispute resolution information

Unfair Terms Protection

Any terms that create significant imbalance in your disadvantage may be deemed unfair under EU Directive 93/13/EEC and Swedish Consumer Contracts Act. Such terms are not binding on you.

Consumer Disputes

For consumer disputes, you may contact:

  • Swedish Consumer Agency: konsumentverket.se
  • EU Online Dispute Resolution: ec.europa.eu/consumers/odr
  • National Board for Consumer Disputes: arn.se

Liability & Warranties

Consumer Rights Override

Nothing in these Terms limits your statutory consumer rights under Swedish or EU law. In case of conflict, consumer protection laws take precedence.

Service Warranties

Our services are provided 'as is'. We make no warranties regarding uninterrupted or error-free operation. Use of our services is at your own risk.

  • We do not guarantee that our services will meet your requirements
  • We do not guarantee services will be available without interruption
  • We are not liable for indirect, incidental, or consequential damages
  • We are not responsible for third-party actions outside our control

Liability Limitations (Business Users)

For business users (non-consumers), our liability is limited as follows:

  • Use of our services is at your own risk
  • We are not responsible for indirect, incidental, or consequential damages
  • No liability for business interruption or lost profits
  • We may change, suspend, or discontinue services at any time without liability

Unlimited Liability

We do not limit liability for death, personal injury, fraud, or any other liability that cannot be limited under Swedish law.

Third-Party Content

We are not responsible for third-party websites, content, or services accessible through our platform. Links are provided for convenience only.

Termination

Termination by Us

We may terminate or suspend your access immediately for:

  • Violation of these Terms or applicable laws
  • Fraudulent, abusive, or harmful behavior
  • Technical or security reasons
  • Court orders or legal requirements

For consumers, we will provide reasonable notice except in urgent situations.

Termination by You

You may terminate your use of our services at any time by:

  • Discontinuing use of our website and services
  • Sending written notice to legal@bromanderglobal.com
  • Exercising withdrawal rights (consumers only)

Effects of Termination

  • All rights and licenses granted to you will cease
  • Outstanding obligations remain in effect
  • We may retain information as required by law or policy
  • Certain provisions survive termination (IP, liability, governing law)

Changes to Terms

Modification Rights

We may update these Terms at any time. Continued use of our services means you accept the latest version. Updates will be published on this page with a revised 'last updated' date.

Consumer Protection (EU/Swedish Law)

Minor Changes: Take effect immediately upon posting

Substantial Changes: 30 days advance notice via email or prominent website notice

Unfavorable Changes: You have the right to terminate without penalty

Continued Use: Constitutes acceptance, but does not waive consumer rights

Business Users

For business users, continued use after posting constitutes acceptance of revised Terms. We recommend reviewing Terms periodically.

Version Control

Previous versions are archived and available upon request. The current version is always available at this URL with the effective date clearly displayed.

Governing Law & Dispute Resolution

🇸🇪 Applicable Law

These Terms are governed by Swedish law. Disputes shall be resolved by Swedish courts.

  • These Terms are governed by Swedish law
  • All disputes shall be resolved by Swedish courts
  • Consumer rights under Swedish and EU law are protected
  • You may also contact Integritetsskyddsmyndigheten (IMY) with privacy complaints

Consumer Dispute Resolution

First Step: Contact us directly at support@bromanderglobal.com

Swedish Consumers: National Board for Consumer Disputes (ARN) - arn.se

EU Consumers: EU Online Dispute Resolution Platform - ec.europa.eu/consumers/odr

General Consumers: Swedish Consumer Agency - konsumentverket.se

Business Disputes

Jurisdiction: Swedish courts, with Stockholm District Court as first instance

Alternative Resolution: Stockholm Chamber of Commerce Arbitration Institute

Language: Proceedings in Swedish or English as agreed

Limitation Period

Claims must be brought within the limitation periods specified by Swedish law (generally 3 years for consumer claims, 10 years for contractual claims).

Consumer Rights Override

Nothing in these dispute resolution provisions limits your statutory consumer rights, including rights to bring proceedings in your country of residence.

Contact & Support

For questions about these Terms of Service or legal matters, please contact us:

Legal & Terms

support@bromanderglobal.com

General Inquiries

support@bromanderglobal.com

Bromander Global AB

Ringaby 432, 718 92 Frövi, Sweden

Consumer Assistance

For consumer complaints and disputes:

Swedish Consumer Agency: konsumentverket.se

EU ODR Platform: ec.europa.eu/consumers/odr

ARN (Consumer Disputes): arn.se

Response Times

Legal inquiries: 5 business days

General questions: 2 business days

Consumer complaints: 10 business days

Regulatory Information

Company Registration: Swedish Companies Registration Office

VAT Registration: Swedish Tax Agency

Data Protection: Swedish Authority for Privacy Protection (IMY)

Terms Effective

These Terms are effective as of the last updated date and remain in effect until modified or terminated in accordance with these provisions.

Accessibility

If you need these Terms in an alternative format for accessibility reasons, please contact us and we will provide them in a suitable format within 5 business days.

Bromander Global | Innovative Solutions for Modern Businesses